Privacy Policy

BY VISITING HTTPS://WWW.DIGITALCLAUDIA.COM, YOU ARE CONSENTING TO OUR PRIVACY POLICY.OVERVIEW

This Privacy Policy explains how we collect, use, and protect your personal data when you visit https://www.digitalclaudia.com or https://digitalclaudia.thrivecart.com (“the Site”).The terms “we,” “us,” and “our” refer to Digital Claudia, a UK-based business operating under a trading name. The terms “user,” “you,” and “your” refer to any visitor, customer, or user of the Site.By using the Site or Service, you agree to the terms of this Privacy Policy.


INFORMATION WE COLLECT

We collect personal data that you voluntarily provide, such as:First and last nameEmail addressPhone numberBilling or shipping address (if applicable)This data is used to:Process purchases and provide servicesCommunicate with youImprove your experience with our content and offeringsWe retain your data only as long as necessary for legal, business, or service-related purposes.


LEGAL BASES FOR PROCESSING

We process your personal data under the following lawful bases (as per UK GDPR):Your consentPerformance of a contractCompliance with legal obligationsLegitimate business interests (e.g., marketing or fraud prevention)


COOKIES

We use cookies and similar tracking technologies to:Recognise your deviceAnalyse usage patternsImprove performance and user experienceUpon your first visit, you will be asked to accept or decline non-essential cookies via a cookie consent banner. You may also manage cookie preferences in your browser settings. Declining cookies may affect functionality.


ACTIVITY DATA

We automatically collect certain technical data when you visit, including:IP addressBrowser type and versionPages visited and referring URLsTimestamps and location (approximate)This is used to monitor website performance, security, and analytics.


THIRD-PARTY SHARING

We may share your data with trusted service providers (e.g., email platforms, payment processors) who assist in operating our business. These third parties only access data as needed and are contractually obligated to keep it secure and confidential.We do not sell or rent your personal information.We are not responsible for the privacy practices of third-party websites linked from our Site.


YOUR RIGHTS UNDER UK GDPR

You have the right to:
  • Access a copy of the data we hold about you
  • Correct inaccuracies in your data
  • Request deletion of your personal information
  • Withdraw your consent at any time
  • Object to marketing communications
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at support@digitalclaudia.com.


SECURITY

We implement technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no system is 100% secure. By using this Site, you accept the inherent risks of online communications.


CHILDREN

We do not knowingly collect or store personal data from anyone under the age of 18. If you believe we have done so, please contact us to request deletion.


CONTACT

If you have questions about this Privacy Policy, or wish to make a data request, please contact us at:

Email: support@digitalclaudia.com

Business address: 5 Brayford Square, London, E1 0SG


CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with an updated revision date.

Last updated: May 2025
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